Einhell Service shop powered by iSC

In this webshop, you can purchase spareparts and accessories for Einhell products. The Einhell Service webshop is brought to you by iSC.

iSC GmbH - Company Presentation

The medium-sized company - iSC GmbH (international service center) - is founded in 1995. Its headquarter is located in Landau an der Isar, Bavaria. iSC GmbH is a subsidiary of Einhell Germany AG so that it’s part of the Einhell Group which includes several companies all over the world. For all those subsidiaries iSC GmbH is the service provider. With approximately 140 employees the company achieved an annual revenue of about 13 Mio. Euro in 2014. This improves that we take a major part in the DIY industry especially the After Sales Service and Returns Logistics in which we’re specialized.

Our business

We offer a comprehensive product range of different services for every member of the Einhell group and for YOU as our customers (in future). Our broad Service Portfolio comprises services in the supply of spare parts or accessories, repair and maintenance services. Mention should also our on-site services which are provided in cooperation with our service partners. We’re also acting independently in the DIY industry by selling spare parts and accessories.

Our tasks for YOU

We present you an optimized online shop for purchasing spare-parts and accessories or using other online services. Our Customer Interaction Center (CIC) offers you an excellent service and provide you a skilled Service Center technician who responds individually to your inquiries and questions. He carries out fast reliable repairs on your defective product during and after the warranty period. At your request, we will also perform maintenance on your equipment to extend the service life. Return of the product to our Service Center and delivery back to you is a fast, hassle-free process. We also have an extensive network of service partners which handle your repair services on site.

Our products

Our assortment is built on the product range of more than 80 tools, garden and HVAC (heating, ventilating and air conditioning) brands. We have more than 150 000 spare parts and accessories in stock and expand the assortment continuously.

Our services

Your desires are our top priority. Therefore iSC GmbH offers you a copious package of services. Our high standard services should not only satisfy you, they also should convince you permanently. We continually update and improve our processes and products so that you’re getting the best possible package.

10 year warranty

We’re presenting our services here and on top of this we give you a promise: Every spare part is about 10 years on stock. If there isn't a product anymore, we'll search another solution for you. Nearly everybody knows the problem when you use a product for a long time and after many years of employment nothing works anymore. Usually there is only another spare part needed. iSC GmbH wants that you don’t have any disadvantages only because of the good quality and durability of your product. So it’s our duty to enable you the best service and we secure you 10 year warranty.

If you have any suggestions or questions to us or our services, find our FAQ here. Do you want it more personally?

Please contact us