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Revocation

(A consumer is any natural person who concludes a legal transaction for purposes which cannot be predominantly attributed to his commercial or independent professional activity).

1.1 Right of withdrawal for sales contracts

You have the right to withdraw from the contract within fourteen days without stating reasons. The period for making the withdrawal shall be fourteen days from the day on which you or a third party appointed by you who is not the transporter have taken possession of the last goods.

To exercise your right of withdrawal, you need to inform us,
iSC GmbH
- Einhell Service -
Eschenstraße 6
94405 Landau/Isar
Telephone: +49 [0] 9951 959 2019
Fax: +49 [0] 9951 959 1700
Email: service-de@einhell.com
about your decision to withdraw from this contract by sending an unequivocal statement (e.g. a letter sent by post or by email). For that purpose, you may use the sample withdrawal form attached, that is, however, not a requirement. To comply with the withdrawal period, it is sufficient to send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.

You can download the sample withdrawal form.

You can also withdraw from this contract via our free web service. You can only access the web service in connection with an active user account through which you have placed the order. Go to MyEinhell now and cancel your order online.

 

1.2 Consequences of the Withdrawal

If you withdraw from this contract, we must reimburse to you all payments we have received from you, excluding the shipping costs, immediately and within fourteen days from the day on which we have received the notification of your withdrawal from this contract, at the latest. We will use the same means of payment which you used in the original transaction, unless expressly otherwise agreed with you; we will, in no case, charge any fees to you on account of such repayment. We may withhold the repayment until we have received the goods back or until you have submitted evidence that you have returned the goods, whatever occurs first.

You shall immediately return or hand over the goods to us, however within fourteen days from the day on which you notified us about the withdrawal from the contract. That period shall be deemed to be fulfilled, if you send the goods before the expiry of a period of fourteen days. You shall bear the direct costs arising from the return of the goods.

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

You must only pay for any loss in value of the goods, if such loss in value was caused by any use of the goods by you which was unnecessary for checking the quality, properties and functioning of the goods.

 

2.1 Right of withdrawal for services contracts

You have the right to withdraw from this contract within fourteen days without providing any reason. The withdrawal period is fourteen days from the date on which you or a third party designated by you, other than the carrier, took possession of the last goods.

To exercise your right of withdrawal, you need to inform us,
iSC GmbH
- Einhell Service -
Eschenstraße 6
94405 Landau/Isar
Telephone: +49 [0] 9951 959 2019
Fax: +49 [0] 9951 959 1700
Email: service-de@einhell.com
about your decision to withdraw from this contract by sending an unequivocal statement (e.g. a letter sent by post or by email). For that purpose, you may use the sample withdrawal form attached, that is, however, not a requirement. In order to comply with the withdrawal period, it is sufficient to send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.

You can download the sample withdrawal form.

 

2.2 Consequences of the Withdrawal

f you withdraw this contract, we shall reimburse you for all payments we have received from you, including delivery charges (except for any additional costs resulting from your selecting a different method of delivery than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the date on which we receive notification of your cancellation of this contract. We will use the same means of payment that you used for the original transaction to complete this reimbursement, unless expressly agreed otherwise with you; in no event will you be charged for this reimbursement.

If you have requested that the services be commenced during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided by the time you inform us of the exercise of the right of withdrawal in respect of this contract in relation to the total amount of the services provided for in the contract.

 

All instructions on withdrawals can also be found in our general terms and conditions of business for consumer under Art.3 Instruction on Withdrawals.

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